After working through a growing list of NOs, I knew it was time to shift gears and ask a different question:

👉🏾 What is it that I actually enjoy doing?

So, I audited my career to date, across corporate roles, Customer Success, and even academia and discovered a clear thread of interests and strengths.

Immigration Compliance (Corporate)

I absolutely loved:

• Diving deep into immigration laws across jurisdictions — from high-skilled work permit requirements to EU-wide directives like Posted Workers, even court rulings that set precedent.
• Building custom risk assessments for clients, whether based on employee mobility plans or global events (like managing cross-border compliance during Covid-19).
• Advising customers on the risk of fines and penalties, while observing how different organisations define and tolerate risk.

Customer Success

What energises me most is:

• Technology itself — how it grows, evolves, and demands continuous learning.
• Communication at all levels:
  • Breaking down technical concepts for customers.
  • Translating product features into business impact for executives.
  • Delivering engaging internal and external trainings.
• Crisis management:
  • Handling incident response and escalations with calm focus.
  • Rebuilding trust through clear action plans and consistent delivery.

Academia

As a Politics graduate and globetrotter, I’ve always been fascinated by how geopolitical forces shape business and technology, a curiosity that never really left me.

The Common Thread

Looking back, the through line is clear:

• I thrive when navigating complex regulations and risks.
• I enjoy translating complexity into clarity for others.
• I’m energised by technology, problem-solving, and continuous learning.